Consumer Loan Underwriter

Company: Hanscom Federal Credit Union
Location: Littleton
Posted on: April 1, 2026

Job Description:

It’s an exciting time to be at Hanscom Federal Credit Union! As a member of our Consumer Loan Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members. Who we are – Hanscom Federal Credit Union Members-first – our members are our top priority. We make business decisions with our members at the top of mind. Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy. Teamwork – we are in this together and we all benefit from our success. Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes. Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success. What we offer $27.77/hr to $34.72/hr Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made. A full-time, permanent position that will reward you through either an incentive or bonus program. Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits. A flexible hybrid work schedule environment. We are committed to fostering career growth and development – when you join our organization it’s not just a job. We look to develop your skills aligned to our business needs and help you progress in your career. Who you are – Consumer Loan Underwriter You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected. What you'll do Have a full understanding of all consumer lending underwriting criteria including auto loans, personal loans, credit cards, and reserve lines of credit. Analyze employment profile, credit history and strength, collateral, and all other information pertinent to the credit decision process on each credit application. Calculate disclosure requirements and instructions for loan closings. Follow the guidelines of risk-based pricing. Maintain a balance between efficiency, service and accuracy. Be proficient in analyzing application information for accuracy and completeness. Be proficient in identifying information provided by dealers that may be inconsistent. Be proficient in underwriting the self-employed borrower and evaluating said proof of income. Evaluate and verify the accuracy of the loan product and pricing for each loan. Identify all possible counteroffer situations to ensure the applicant’s options are fully determined and that fair lending was applied in all cases. Approve loans within restricted guidelines and authority. Deny unqualified loan applications and/or suggests alternative courses of action. Request co-signer/guarantor if necessary. Follow Credit Union procedure for withdrawing and declining loan application. Actively cross-sell Credit Union products and services including GAP, MBP, and Payment Protection. Condition loans for approval if necessary, providing stipulations as needed to support loan documentation and quality. Have a full understanding of account opening procedures Become adept with lending software. Represent the credit union in a professional manner; provide quality service to members and internal customers and CUSOs. Report all problems or adverse situations to the Consumer Lending Team Lead as they arise and handle accordingly as instructed. Maintain knowledge of compliance laws applicable to fair lending including Equal Credit Opportunity Act (ECOA), Regulation Z (Truth-in-Lending), Fair Credit Reporting Act and other state and federal laws that may be applicable. Assume additional responsibilities as requested. Knowledge/Skills/Experience Required: Strong desire to work in a purpose-driven organization 3-5 years consumer loan underwriting experience Associates degree or equivalent in consumer lending Must have strong organizational, analytical and member service skills Knowledge in underwriting consumer loans knowledge of consumer lending regulatory compliance Familiarity with standard concepts, practices and procedures within the consumer lending and indirect lending industry Ability to work independently in a high-volume application environment PHYSICAL REQUIREMENTS Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL AND/OR EMOTIONAL REQUIREMENTS Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be authorized to work in the US

Keywords: Hanscom Federal Credit Union, Newton , Consumer Loan Underwriter, Accounting, Auditing , Littleton, Massachusetts