Manager, Last Mile Operations
Company: RXO
Location: Boston
Posted on: April 15, 2024
Job Description:
Accelerate your career at RXO.RXO is a leading provider of
transportation solutions. With cutting-edge technology at the
center, we're revolutionizing the industry with our massive network
and commitment to finding solutions for every challenge. We create
more efficient ways for shippers and carriers to transport goods
across North America.Compensation range for this role is :
$70-75kAs a Manager, Last Mile Operations at RXO, you'll have the
opportunity to connect with customers, assist in route planning and
monitoring, and build a bright professional future. What your
day-to-day will look like:
- Oversee the daily operations of contract carriers, including
maintaining contractor schedules, monitoring routes, reports and
fostering positive working relationships with contract carriers and
helpers
- Develop and mentor staff to reach goals; train staff on company
policies and procedures
- Carry out managerial responsibilities, including interviewing,
hiring, disciplining, and resolving issues
- Ensure compliance with corporate warehouse policies,
procedures, and programs
- Supervise employees in accordance with company policies and
applicable laws, including interviewing, hiring, and training
employees, planning, assigning, and directing work, appraising
performance, rewarding and disciplining employees, and addressing
complaints/resolving problems
- Use route planning software to build efficient delivery
routes
- Manage the dispatch of contract carriers and resolve issues
throughout the day
- Identify problem areas, including restructuring routes to
improve operational efficiencies
- Train and develop contract carriers, and dispatchers to meet
and exceed customer expectations
- Ensure that all work is completed accurately and within
established time frame
- Ensure photos are taken for every job
- Allocate and request additional resources as neededWhat you'll
need to excel:At a minimum, you'll need:
- 4 years of related logistics and supervisory experience
- Experience with Microsoft Office such as Word, Outlook, and
Excel. It'd be great if you also have:
- Bachelor's degree in business, logistics, or similar
- Availability to work a variety of shifts, including holidays,
days, evenings, nights, and weekends; travel between branches and
regions occasionally
- Experience mentoring, training, and guiding
newer/less-experienced team members
- Bilingual English/Spanish (read, write, and speak both
languages)
- Strong business acumen with the willingness to act in
partnership with management teamsIn this role, you'll be supported
by a passionate team motivated by fast-paced innovation and the
desire to deliver for customers. We're a company where you can
continually advance your career, no matter your background - the
opportunities are endless and yours for the taking. If you're
driven and looking for a place to grow, come join us.Does this
sound like you? Check out what else RXO has to offer.Massive
Benefits
- Paid time off includes: 9 holidays, Salary: Earn up to 15 days
PTO, 40 hours bereavement leave, 8 hours volunteer time, jury duty,
at least 2 weeks family bonding leave, 40 hours prenatal care
leave, 40 hours COVID-19 leave
- 401(k) with up to 4% company match
- Insurance: health, prescription, dental, vision, basic and
supplemental life, short and long-term disability, accident and
personal loss, business travel, legal services
- Employee Assistance Program (EAP)
- Tuition reimbursement, adoption assistance
- Tax-Advantaged Accounts: Health Savings Account, Health Care
Flexible Spending Account, Dependent Care Flexible Spending
Account, Commuter Spending AccountOur CultureWe do great things
when we are inclusive and work together. To perform with
excellence, we learn from one another, value diverse perspectives,
operate safely, and build strong relationships. We welcome everyone
regardless of background, identity or ability.The Next StepReady to
join our team? We'd love to hear from you. Fill out an application
now and to learn about future opportunities.We are proud to be an
Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.All
applicants who receive a conditional offer of employment may be
required to take and pass a pre-employment drug test.The above
statements are not an exhaustive list of all required
responsibilities, duties and skills for this job
classification.Review RXO's candidate privacy statementandRXO's
Privacy Notice to California Job Applicants.
Keywords: RXO, Newton , Manager, Last Mile Operations, Executive , Boston, Massachusetts
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