Clinical Education Specialist, New England
Company: WSA Americas
Location: Boston
Posted on: February 17, 2026
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Job Description:
Job Description Job Description WSA is a global leader in the
hearing aid industry. Together with our 12,000 colleagues in 130
countries, we invite you to help unlock human potential by bringing
back hearing for millions of people around the world. Our portfolio
of technologies spans the full spectrum of hearing care, from
distinct hearing brands and digital platforms to managed care,
hearing centers and diagnostics locations. New England Territory
(candidates must live within the territory): Maine Vermont New
Hampshire Rhode Island New York Connecticut Massachusetts Summary:
The role of the Clinical Education Specialist (CES) is to provide
customers and end-users with information that will teach them to
become skilled in understanding, recommending, and selling WSA
technology to their patients and have the comfort and confidence in
selecting and fitting these instruments. The CES will work as part
of territory and regional teams with WSA inside and outside sales
staff. Responsibilities: Account Management in Direct CES Territory
Coordinate with the ‘huddle’ teams in targeting customers to
provide various types of educational events, seminars, and other
selling activities. Educational based selling of products/services
and solutions to customers as well as assist in increasing WSA
share of wallet (SOW) and ASP. Excellence in Education & Training:
Conduct regional and national seminars held to educate and inform
customers. Provide technical product training for the staff &
customers so that they can, position, sell, and fit and fine tune
all WSA products. Assist in any type of fitting/fine tuning
questions from staff or customers. Work with field staff to assist
in supporting marketing events. Assist in minimizing fitter level
return for credits. Assist on best practice fittings focusing on
verification and validation outcomes. End-user outreach education
to help WSA be the choice for modern hearing care. Clinical
Education Team Project and Program Development: Assist in
developing educational materials, support documents, PowerPoint
presentations, and seminar materials as needed. Serve as a liaison
with internal teams/departments and circulate audiologically based
positioning and messaging. Administrative Duties: Document all
customer interaction in CRM within the department stipulated time
frame. Complete all company related administrative tasks required
including timely customer contact, calendaring, planning, expenses,
and communication Qualifications: Au.D in Audiology Active State
Audiology/Dispensing License Preferred 3 years’ experience in both
clinical audiology and hearing aid dispensing Product,
presentation, and training experience is a plus (comfortable
presenting to large groups is necessary) Must be available for up
to 10-12 travel nights per month: occasional weekend travel Strong
overall PC skills and proficient using PowerPoint Must exhibit
strong organizational and time management skills Must be a
self-starter who can work with minimal supervision. Strong verbal
and written communication skills are required. A can-do,
problem-solving attitude is a must. The Company provides equal
opportunity to all employees and prospective employees without
regard to race, color, creed, religion, national origin, ancestry,
sex, age, physical or mental disability, marital status, pregnancy,
genetic information, sexual orientation, gender identity, protected
veteran or military status, or any other consideration not related
to the person’s ability to do the job or otherwise made unlawful by
federal, state, or local law.
Keywords: WSA Americas, Newton , Clinical Education Specialist, New England, Healthcare , Boston, Massachusetts
