EMS Call Receiver
Company: AMR
Location: Springfield
Posted on: March 2, 2026
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Job Description:
More Information about this Job: EMS Call Receiver IMMEDIATE
HIRING! EMS Call Receiver FULL-TIME Opportunity $21.65 per hour
We’re hiring EMS Call Receivers that will respond to emergency and
non-emergency calls for ambulance and transportation services. This
person assigns and routes transportation requests and can provide
clear communication in all situations to ensure quality support and
care to our customers. Responsibilities: Understands and adequately
implements the concepts of Emergency Medical Dispatch as published
in Principles of Emergency Medical Dispatch (and as customized by
AMR) as a minimum standard of care. Allocates EMS resources
properly as the need arises by application of appropriate
decision-making rules and approved protocols. Responsible and
accountable for completeness and accuracy of paperwork related to
their position prior to completion of shift. Responsible for
accurate and complete data entry for the shift. This will also
include State Run Report data entry as assigned. Responsible for
generating applicable reports and checking for accuracy. Assists in
locating scene of incidents and selecting the safest, fastest route
to such scene using all available locator aids. Relays instructions
from supervisors, messages, and emergency information. Maintains a
current working knowledge of all company policies, procedures,
rules, regulations, and memorandums. Follows established
parameters/formats in receiving requests for service. Responsible
for knowledge and use of equipment, including but not limited to
the computer, printers, 911 equipment, recording devices,
telephones, and other equipment as assigned by superiors. Minimum
Required Qualifications: High school diploma or equivalent. Must
have minimal medical training or telecommunications experience or,
have at least one year's experience as an EMS or public safety
dispatcher. Skilled in reading and writing English. Capacity to
communicate clearly on the radio and telephone. Ability to record,
transmit, and report information accurately. Able to efficiently
utilize all equipment assigned to him or her. Manage multiple tasks
simultaneously. Possess good typing skills with speed and accuracy
necessary to efficiently process emergency and nonemergency calls.
Ability to understand basic computer applications. Preferred
Qualifications: Experience in the healthcare industry Why Choose
AMR? AMR is one of Global Medical Response ’s (GMR) family of
solutions. Our GMR teams deliver compassionate, quality medical
care, primarily in the areas of emergency and patient relocation
services. View the stories on how our employees provide care to the
world at www.AtaMomentsNotice.com . GMR’s Core Behaviors —keep care
at the center, raise your hand, seek to understand, find a way
together and be accountable—unite our teams and set us apart in
emergency medical services. EEO Statement: Global Medical Response
and its family of companies are an Equal Opportunity Employer,
which includes supporting veterans and providing reasonable
accommodations for individuals with a disability. More Information
about this Job: Starting Compensation : $21.65 per hour. Check out
our careers site benefits page to learn more about our benefit
options.
Keywords: AMR, Newton , EMS Call Receiver, Healthcare , Springfield, Massachusetts
