Senior Director, Hospitality Systems

Company: Sonesta International Hotels
Location: Newton
Posted on: June 3, 2021

Job Description:

This position will lead the evolution of the IT Hospitality Systems function at Sonesta with the ultimate goal of creating a cost-effective differentiated customer experience for our guests. Joining Sonesta at an inflection point of its growth, this role will identify, develop, and implement a systems roadmap to support the companys growth and broader business strategy. Day-to-day, this individual is responsible for implementing and supporting the technologies used by hoteliers at both our managed and franchise hotels. These technologies include but are not limited to: PMS, F&B, service optimization, building automation, locks, payments, public displays, sales and catering. Given the large technology portfolio, this individual will be managing multiple vendors and have full budget and contract accountability.With the rapid 400% growth of the company, this is an opportunity to get in on the ground floor of a new type of hospitality company. This role will be a key member of the leadership team tasked with redefining the vision, culture, and processes of the technology group to align with the goal of being an innovation-led and guest-focused partner to the business. Inheriting a strong and growing team, this leader will be a mentor, coach, and role model to develop a top-tier high-morale team of IT hospitality professionals. Moreover, this individual will have significant interactions with IT peers in support, infrastructure, security, data services, and portfolio management in addition to multiple cross-functional leaders in the organization.

Keywords: Sonesta International Hotels, Newton , Senior Director, Hospitality Systems, Other , Newton, Massachusetts