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Lot Attendant

Company: VPNE Parking Solutions
Location: Newton
Posted on: June 13, 2021

Job Description:


VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

The role of the Lot Attendant is to complete the customer interaction in a pleasant and courteous manner while ensuring safety. They are key players in delivering exceptional customer service.


  • Make exceptional guest experiences the priority in every interaction.
  • Contribute to a safe environment for all guests and employees per company and site-specific guidelines
  • Maintaining a ready to serve posture that is welcoming to guests
  • Make eye contact and smile to all guests to acknowledge them
  • Prioritize assisting guests before other tasks
  • Working efficiently, without rushing, to assist guests
  • Use VPNE preferred word choices while speaking with guests

Major Challenges:

  • Problem-solving
  • Difficult customer
  • Patience


Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED


  • Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolong standing, running, and prolonged sitting and in all weather conditions.
  • Ability to receive medical and/or security clearance for one or more locations
  • Possess the manual dexterity to operate basic garage equipment, including pay on foot machines and garage barriers
  • Strong sense of customer service
  • Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
  • Be at least 18 years of age
  • Be able and willing to smile during every customer interaction
  • Maintain uniform standards while around account


  • Ability to create relationships with customers.
  • Organization
  • Strong problem solving abilities


  • Paid weekly
  • Medical, Dental, Vision
  • 401K with up to a 5% match
  • Commuter benefits
  • Childcare benefits
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance

Keywords: VPNE Parking Solutions, Newton , Lot Attendant, Other , Newton, Massachusetts

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