Teller, Part Time
Company: Middlesex Savings Bank
Posted on: May 14, 2022
It is the responsibility of the Teller to represent Middlesex
Savings Bank to the public and to their colleagues, and to promote
the Bank's core values and mission. This is accomplished by
focusing on the customer experience, achievement of operational
excellence, focus on performance goals, solid decision making, and
a commitment to the success of the Bank and of their team.
The Teller promotes strong customer relationships as follows:
conducts a wide array of customer transactions; recommends products
and services in conformance with established Bank objectives; and
assists customers with questions, as requested.
**New Hires are eligible for a $1,000.00 sign on bonus.**
Customer Experience Develops an understanding of customers' needs
and expectations, ensures that products and services are offered
that address those needs and expectations. Develops new business by
recommending products and services to establish or extend customer
relationships, including utilization of business partners as
Ensures quality and accuracy of work. Demonstrates sound technical
knowledge, including of Bank products, services and technology
services. Stays informed of and adheres to alerts, procedures and
Performs all duties in accordance with prescribed compliance,
security and risk protocols. Maintains proficiency in regulatory
compliance. Complies with all Bank policies including those
pertaining to confidentiality, email, and others.
Is an engaged member of the branch team; steps up as needed to
accomplish team objectives. Supports the branch supervisors in
implementing Bank policies, procedures and initiatives and creating
a positive work environment.
Follows through on tasks and assignments, manages time and
priorities effectively and demonstrates flexibility. Expresses
ideas well and clearly; uses professional written, verbal and
electronic communications. Supports branch, division and Bank's
Understands and complies with Bank policies and procedures. Is
aware of potential risks and alerts branch supervisors as
appropriate. Brings requests for exceptions to branch supervisors
Performs functions, within scope of authority and expertise, to
provide the highest level of service and responsiveness to
customers and co-workers. Performs other related and unrelated
duties as required.
High School diploma or its equivalent. Three to six months banking
or retail cash handling experience preferred. Strong customer
service, interpersonal and organizational skills desired. Must
possess knowledge of basic math principles and be able to perform
basic mathematical procedures. Must possess intermediate technology
skills, including knowledge of Microsoft Office. Must be able to
work extended and weekend hours. Scheduling and work location
flexibility required. Must be able to stand for extended periods of
time and lift 25 pounds.
Middlesex Savings Bank is an EO/AA Employer:
Search Firm Representatives, Please Read Carefully: Middlesex
Savings Bank does not accept unsolicited resumes from search firms
for this or any employment opportunity.
Keywords: Middlesex Savings Bank, Newton , Teller, Part Time, Other , Groton, Massachusetts
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