On Call Banquet Server

Company: The Groton Inn and Forge Vine
Location: Groton
Posted on: January 26, 2023

Job Description:

Join our talented team of culinary and experienced management staff at The Groton Inn. Now that events our back this isa great time to start in the food and beverage industry. We have a full trainingprogram and will give you all the tools to be successful. Schedules are flexiblefrom week to week. Serve Guests with all of our Covid-19 policies and proceduresin place. Banquet Server will be responsible for setting and breaking downroom. Serving food and cocktails to our guests in a fun and professionalenvironment. There will be Banquet Supervisors on for all events to support youin your daily tasks.Location: The Groton Inn, Groton, MAHours: Part-time, 10 - 25 hours per weekCompensation: $6.15 per hour + tipsStart date: ASAPBenefits: Discounted stays and food & beverage at affiliated propertiesExperience: Previous serving experience strongly preferred.JOB SUMMMARY:Working as a member of ourFood & Beverage Team, ensure that guests have an enjoyable diningexperience by providing quality customer service, understanding menu items andfood preparation techniques, serving/clearing food and drinks. Work closely with Kitchen Staff and Food& Beverage personnel to help guarantee our guests a dining experience whichexceeds their expectations. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Maintain a neat and professional appearance with a properlycleaned uniform. Greet guests warmly, politely and in a timely manner onceseated. Speak to guests with enthusiasmat all times. Be prepared to answer questions about menu items and foodpreparation Answer questions from patrons about beverages and beverageservice. Understand regulatory responsibilities regarding service of alcoholicbeverages. Deliver food and beverage to tables in an efficient mannerfollowing appropriate table service techniques Be available to guests to assist with any needs, correctionsor additional items desired during service. Understand when guests are unsatisfied with a meal and how to handle thesituation. Be able to determine when guests have finished meals,clearing tables in an efficient manner following appropriate table servicetechniques. Ability to safely operate restaurant equipment including,but not limited to coffee makers, refrigeration, juice machines, soup warmers,toasters Handle and communicate special orders and guest complaintsin a professional manner. Shareinformation with customers about the status of their orders. Have a basic understanding of common foodallergies and communicate these issues to the kitchen to ensure diner safety. Complete side work as assigned (resetting tables, stockingsupplies, cleaning, etc.) Participate in set up, execution, and clean up of banquetfunctions as outlined in Banquet Event Orders/Event Sheets and as directed bySales & Catering Manager/Food Manager Maintain food safety, service station and personal cleanlinessand sanitation standards as required by Nashoba Board of Health and HumanServices and OSHA, as well as general maintenance and upkeep of banquet rooms Know who to notify in case of broken equipment orunsafe/unsanitary conditions. Must be able to manually handle/lift/carry product up to 50pounds between knee and shoulders. Must have bilateral fine manipulation of both hands whichmay be repetitive for entire shift. Must be vertically mobile working in limited space forentire shift. Protect the assets of this property and Migis Hotel Group. MINIMUM REQUIREMENTS: Must be eligible to work in the United States of America. Previous food & beverage service work preferred, but notalways required. Ability to communicate in English, both orally and written,with guests and employees, some of whom will require high levels of patience,tact and diplomacy. Ability to work as a part of a team. Ability to understand verbal directions, as well as writtenmenus, recipes, labels on foods and chemicals, and other workplace safety signage. Active listening and observation skills. Knowledge of common food allergies and understanding ofcross-contamination issues. Outgoing personality, with good oral comprehension,expression, and speech clarity. Ability to work under pressure and deal with stressfulsituations during busy periods.The Groton Inn and Forge & Vine is an EEO employer - M/F/Vets/Disabled

Keywords: The Groton Inn and Forge Vine, Newton , On Call Banquet Server, Other , Groton, Massachusetts